Because I was a new customer, I would have felt better if I could have spoken with someone by phone before placing my first order. Initially, I was intimidated placing such a large and varied order online with a company I knew nothing about. I ordered 172 shirts in 12 colors in various youth and adult sizes. Now that I have done it, I am confident in the level of service and quality that I will receive in the future. I found the information on the website to be thorough and complete, especially in regard to return/exchanges, of which I had a few. Everything worked seamlessly...our order arrived in record time, complete and correct.
